isport88 Privacy Policy – Our Commitment to Protecting Malaysian Members' Personal Data

Your privacy is our priority. isport88 is committed to protecting every piece of personal information you share with us — in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.

Malaysia PDPA 2010 256-bit SSL Last Updated: 1 Jan 2026

Isport88's Six Data Protection Principles

How we safeguard your personal data to the highest security standards.

Data Minimisation

Isport88 only collects the personal data that is strictly necessary to deliver our services to you. We do not request excessive information, and every piece of data collected has a clear and legitimate purpose.

Advanced Data Encryption

All data transmitted between your device and isport88's servers is protected by 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.

Strict Access Controls

Access to isport88 members' personal data is strictly limited to authorised personnel, and all access is logged and monitored. Our staff are bound by strict confidentiality agreements and undergo regular data protection training.

No Sale of Data to Third Parties

Isport88 never sells, rents, or transfers members' personal data to third parties for marketing or commercial purposes. Your data belongs to you — we only use it for purposes you have consented to.

Full Control in Your Hands

You have the right to access, correct, delete, or restrict the processing of your personal data on isport88 at any time. Contact our support team and we will process your request within 30 working days.

Malaysian Legal Compliance

The isport88 Privacy Policy is drafted and updated in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010. We conduct regular legal reviews to ensure ongoing compliance with the latest legislative requirements.

This Privacy Policy explains how isport88 collects, uses, stores, and protects your personal data when you register for and use our platform. By using isport88, you agree to the terms set out in this document. Please read it carefully before creating an account.

1

Introduction & Scope of Privacy Policy

Isport88 ("we", "Platform", "isport88") respects the privacy of everyone who uses our online sports betting and casino platform. This Privacy Policy sets out in detail how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Policy applies to all users of the isport88 platform, including website visitors, registered members, and anyone who interacts with our services via the website, mobile app, or any other communication channel provided by isport88.

We take our responsibilities as a data controller seriously. Every data processing decision at isport88 is made with your interests and privacy as our member at the forefront. If you have any questions about how we handle your data, the isport88 Data Protection team is here to help.

This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy isport88, all of which together form the complete agreement between you and us.

2

Types of Personal Data We Collect

Isport88 collects your personal data through several channels — directly when you register an account or use our services, automatically through tracking technologies, and occasionally from legitimate third-party sources. Below is a summary of the data categories we collect:

Data Category Sample Information Collection Method
Identity Data Full name, MyKad number, date of birth, photo Account Registration & KYC
Contact Data Phone number, email address, mailing address Registration & communications
Financial Data Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history Deposit & Withdrawal
Technical Data IP address, device type, web browser, operating system Automatically during use
Usage Data Betting history, games played, session duration Automatically during use
Communication Data Live chat records, support emails, complaints Interactions with our team

We wish to affirm that isport88 never collect sensitive information such as medical data, religious beliefs, political views, or biometric data, except in very limited circumstances and with your explicit consent.

3

How isport88 Uses Your Personal Data

Isport88 uses your personal data only for lawful purposes that have been made known to you. Every use of data has a clear legal basis under Malaysia's PDPA 2010:

Account Management & Services

  • Creating and maintaining your isport88 account.
  • Processing deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX internet banking.
  • Verifying your identity as part of the KYC (Know Your Customer) process.
  • Providing customer support and resolving complaints.

Security & Legal Compliance

  • Detecting and preventing fraud, money laundering, and the unlawful use of our platform.
  • Complying with applicable legal and regulatory requirements in Malaysia.
  • Investigating violations of isport88's Terms & Conditions.
  • Protecting the rights, property, and safety of isport88 and its users.

Service Improvement

  • Analysing usage patterns to improve the isport88 platform.
  • Personalising your experience based on your interests and gaming patterns.
  • Conducting research and development for new products.
  • Sending account-related notifications, promotions, and isport88 offers (with your consent).

You may opt out of receiving marketing communications from isport88 at any time by contacting our support team or using the unsubscribe link in any email we send you. This will not affect the core services we provide to you.

4

Data Sharing with Third Parties

Isport88 is firmly committed to the principle that your personal data should never be shared indiscriminately. We do not sell or transfer your personal data to third parties for commercial purposes. However, there are limited circumstances in which data sharing is necessary:

  • Payment Service Providers: Transaction details are shared with approved payment service providers (such as Touch 'n Go, GrabPay, and DuitNow processors) solely for the purpose of securely processing your financial transactions.
  • Technology Provider: isport88's technical infrastructure providers, cloud service providers, and security systems may process your data as part of delivering their services to us — all subject to strict data protection agreements.
  • Statutory Authorities: isport88 will disclose personal data where required by Malaysian law, court order, or a valid request from a law enforcement agency.
  • Fraud Prevention: Relevant information may be shared with fraud prevention agencies or related industry bodies for the purpose of protecting the financial system.

All third parties we engage are required to uphold data protection standards equivalent to or higher than Malaysia's PDPA 2010. isport88 does not permit third parties to use your data for their own purposes.

5

Isport88 Data Security Measures

Isport88 continually invests in security infrastructure to ensure your personal data is protected to the highest standard at all times. Our security measures include:

256-bit SSL Encryption

All data communications are secured with the same TLS/SSL technology used by Maybank2u and CIMB Clicks.

Secure & Redundant Servers

Data is stored in ISO 27001-certified data centres with redundant backup systems and 24/7 monitoring.

Two-Factor Authentication (2FA)

Isport88 members can enable 2FA for an additional layer of account security.

Continuous Threat Monitoring

Isport88's security systems monitor for cyber threats and suspicious activity in real time.

While isport88 takes all reasonable steps to protect your data, no data transmission over the internet can be guaranteed to be 100% secure. You are responsible for keeping your isport88 password and account information confidential.

6

Your Personal Data Rights

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and isport88's Privacy Policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data isport88 holds about you. We will provide this information within 30 business days.

Right to Rectification

If any of your personal data held by isport88 is inaccurate or out of date, you have the right to request its immediate correction.

Right to Erasure

In certain circumstances, you may request isport88 to delete your personal data, subject to our legal obligations.

Right to Restrict Processing

You may request isport88 to restrict the processing of your data in certain circumstances as provided by law.

Right to Object

You have the right to object to isport88 processing your personal data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive the personal data you have provided to isport88 in a machine-readable format for transfer to another platform.

To exercise any of the above rights, please contact isport88's Data Protection Officer by email at privacy@isport88.ws or through our live chat support. We will verify your request and respond within 30 business days. This service is free of charge, except in cases of unreasonable repeated requests.

7

Cookie Policy

Isport88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse the isport88 website.

You can manage and delete cookies through your web browser settings. Please note that disabling all cookies may affect certain features of the isport88 platform.

8

Child Data Protection

Isport88 takes child protection very seriously. Our platform is not designed for, nor targeted at, individuals under the age of 18. We do not knowingly collect personal data from children.

Should isport88 discover that personal data belonging to a child has been collected without parental or guardian consent, we will immediately take steps to delete that data and close the associated account. Parents or guardians who believe their child has registered on isport88 are encouraged to contact us promptly at support@isport88.ws.

9

Data Retention Period

Isport88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are general data retention guidelines:

  • Active Account Data: For as long as your isport88 account remains active and in use.
  • Financial Transaction Data: Minimum 7 years after the transaction, in accordance with Malaysian financial regulatory requirements.
  • KYC Data (Identity Verification): 5 years after account closure or the date of the last transaction.
  • Support Communication Records: 3 years from the date of the last interaction.
  • Technical Log Data: 1 year from the date the log was created.

Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with isport88's approved data disposal procedures.

10

Amendments to the Privacy Policy

Isport88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or business operations. The latest version of the Privacy Policy will always be available on this page with a clear update date.

For material amendments — changes that significantly affect how we process your data — isport88 will provide you with clear notice via your registered email or in-platform notification at least 14 days before the changes take effect. Your continued use of the isport88 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

Current version: 4.2 Last Updated: 1 Jan 2026 Malaysia PDPA 2010
11

Contact the isport88 Data Protection Officer

If you have any questions, concerns, or complaints regarding how isport88 handles your personal data, or if you wish to exercise any of the rights set out in this Privacy Policy, please contact the isport88 Data Protection Officer (DPO):

Privacy Email
privacy@isport88.ws
Live Chat
Available 24 hours / 7 days
Response Time
Within 30 working days

In addition to contacting isport88 directly, you also have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner if you believe your privacy rights have been violated and isport88 has failed to resolve your concerns to your satisfaction.

Your Data Is Safe with isport88

Join over 500,000 Malaysian members who trust isport88 as a safe, fair betting platform that respects the privacy of every user.

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